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NoiseSHIELD

Google Call Centre, BGC

NoiseSHIELD acoustic insulation installed across multiple floors of Google's call centre in Bonifacio Global City.

The challenge

An open-plan call-centre floor is a hard acoustic environment: hundreds of simultaneous conversations, hard finishes, exposed services and a slab soffit that reflects every one of them straight back down. Without absorption at the ceiling plane, agents raise their voices to be heard, which raises the noise floor again — the effect compounds through a shift.

What IFI did

IFI specified NoiseSHIELD sprayed directly to the slab soffit and around the exposed services above the working floor, so absorption sits across the whole ceiling plane rather than in discrete panels. Because the system is sprayed, it closes around ducts, trays, hangers and sprinkler pipework without the cutting, fitting and edge gaps a panel system needs.

The outcome

Treatment was extended through the kitchen and recreation spaces as well as the call-centre floors, giving consistent acoustic character across the tenancy. IFI teams worked inside the fit-out contractor's programme so the insulation trade did not hold up services or ceiling close-up.

Project detail

Location
Bonifacio Global City, Taguig
Sector
Offices & BPO
System
NoiseSHIELD spray-applied cellulose
Scope
Call-centre floors, kitchens and recreation areas
Delivery
Assessed, manufactured, installed and coordinated by IFI
Multi-Floor Acoustic treatment delivered inside a live fit-out programme
Google Call Centre, BGCGoogle Call Centre, BGCGoogle Call Centre, BGC

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